We can not discuss the renewal price at this stage. However, you will be notified about your renewal price in advance so that you can make an informed decision.

Every boiler cover purchased is subject to a 14-day cooling off period, which begins when you receive the details of your agreement. You may cancel your agreement without penalty and we’ll refund any premiums you’ve paid. Any claims made in the first 14 days are not covered by your agreement but can be handled as pay on use. Please contact us for details.

The excess you pay is the amount per claim so no matter how many times an engineer visits for the same problem – you’ll only pay one excess!

You are more than welcome to call our sales team on 0333 577 3177. Our sales lines are open Monday to Friday 9am-6pm.

A Boiler breakdown policy or repair policy, is a cover and service policy for your boiler in case your boiler breaks down. You pay a set amount, monthly or annually for this policy and if your boiler needs to be fixed, you can call someone out for free – usually without having to wait too long. Most of the boiler policies comes with or without an excess . The excess amount is essentially a charge for an engineer to attend and diagnose the problem. If you are buying a policy with excess, then your monthly or yearly cost will be low. If you want to buy a boiler policy with no excess, then the monthly or yearly cost will be higher. Whether, your boiler is new or old, you should consider signing up for a boiler breakdown policy. Home Assurety also offer some exciting boiler breakdown policy at very competitive price. The most obvious benefit of boiler policy is that you won’t be hit with any surprise boiler repair charges. You also won’t have to worry about suddenly finding a reliable gas safe engineer, when your boiler breaks down. Having a boiler policy can be a huge help as time is likely to be of the essence with boiler repairs, particularly in winter. If you are thinking of taking out boiler breakdown policy, look carefully at different providers, what’s included in their breakdown plan. Check the opening hours of the helpline, how quickly they promise to attend a call out, and what’s actually includes – some basic packages may not include all the parts and labour charges or other things. Check if there is a limit on how many call outs you can make in a year, or if there is a cooling off or exclusion period, during which you can’t make any claims. At Warranty People, we have a 14-day cooling-off period while few of our competitors have 30 days exclusion period.

When you are considering any boiler breakdown company, then you should check that the followings as a minimum to be covered. This will help you to choose and compare the best boiler plan at the cheapest possible price. Unlimited Call Outs & Claims: You should check that your boiler plan includes unlimited claims and all call out charges are included. If you are buying a plan with an excess to reduce the monthly payment then you need to pay that excess amount (as call out charges) in order to arrange a gas safe engineer visit. Parts & Labour: Check your boiler breakdown plan include parts and labour cost as well and you don't need to pay extra for anything. A usual call out & repair for a boiler breakdown can cost anywhere between £150 to £300. In some cases, it can shoot up to £600-£700 per breakdown. Nationwide Coverage: Check your boiler plan provides you the nationwide coverage and they should cover your postal code. Nationwide coverage means they send the engineer near to your locality. Nationwide cover will reduce the time for an engineer to attend your complaint. 24 Hrs Helpline: This is one of the most important things and you should check that your boiler breakdown plan provider have a 24 Hrs claim helpline. You should able to reach your boiler breakdown provider anytime to make a claim or to attend a breakdown. Additional Coverage: You can check with your provider that what other items they are covering as a standard with the boiler plan. Some companies cover central heating, plumbing & drainage cover, electrical emergencies, pest control, & home security also. Sometimes you will get all this as a standard in your boiler plan and you don’t need to pay anything extra for all this.

Making a claim is easy. You can either claim online via our website or if you've got a Gas Safety Certificate and/or boiler service included in your cover, give us a call on 0333 577 3177. *For enquiries, lines are open on weekdays from 8am to 8pm, Saturdays from 8am to 4pm and Sundays 10am to 4pm. Calls will cost you no more than the rate of a standard call and charges may vary depending on your network provider. Calls are recorded for quality control and training purposes.